Privacy Policy

Who we are

This is the website of Hydrafact. At Hydrafact we are committed to respecting and protecting your privacy. This privacy policy details what information we collect about you when using this website and how we use this information.

Types of data we collect

We collect information provided by you in order to communicate with you and/or to provide a service requested by you or your organisation.

Personal details (such as your name, contact detail and email address) which you provide when submitting an enquiry via our website are recorded for a period of 2 years and are used only to contact you in relation to a request for services. We only collect details which are required in order to deliver a service or to provide you with a details about a service which we can provide.

 

Cookies

What are cookies ?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

CookieDescription
cookielawinfo-checkbox-advertisementSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Advertisement” category .
cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other.
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.
CookieLawInfoConsentRecords the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
elementorThis cookie is used by the website’s WordPress theme. It allows the website owner to implement or change the website’s content in real-time.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org or allaboutcookies.org.

Mailing Lists

Mailchimp customers with which we have an existing and ongoing relationship may be added to our mailing list and we will use your preferred method of communication to let you know about any offers, services and information we feel would be of interest to you or your organisation. You can unsubscribe at any time by clicking on the unsubscribe link provided in any of our emails. Alternatively you can email us at info@hydracheck.co.uk.

We will not add you to our mailing list simply because you have enquired about our services.

Google Analytics

Like most websites, this site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Google Analytics makes use of cookies, details of which can be found here. Disabling cookies on your internet browser will stop Google Analyltics from tracking any part of your visit to pages within this website.

Read more about this policy’s section on cookies

Storage of your information

The security of your personal information is important to us and we endeavour to keep your personal details safe at all times. We use SSL to encrypt any personal information transmitted to us via email or through this website and employ best practise methods to keep this information safe.

Whilst we strive to keep this information safe please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

Use of your information

We collect information about you in order to communicate with you and provide a service requested by you or your organisation.

We will only contact you if specifically requested to do so by you or your organisation.

We will only pass on your details to third parties if specifically requested to and usually in relation to the provision of a requested service.

Links to external sites


Our website may contain links to other websites run by other organisations. This privacy policy relates to this website only and we encourage you to read the privacy policy on any of the sites you visit. We cannot be held responsible for the practices and privacy policies of other sites even if you access them from our website.

Access to personal information


You may request to have access to the personal information we hold on you at any time and can do so by putting the request in writing to Hydrafact. We may issue a small charge for this.

You may ask for us to amend or delete this information at any time by contacting us at the same address or alternatively email us at info@hydrafact.co.uk

Disclosure of information to third parties
We never sell or pass your information on to third parties, either for marketing or any other purpose.

We may pass on your details to a third party but ONLY when specifically requested by you. For example this may occur if you or your organisation have requested a service from a third party via Hydrafact.

Changes to our privacy policy


We keep our privacy policy under regular review and we will place any updates on this page. This privacy policy was last updated on 25th May 2022.